Returns & Exchanges
At Cherries, we want you to love your new style, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures your satisfaction is our top priority.
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all labels are attached, and secure the prepaid shipping label provided via email.
Ship the Items
Drop off your package at any authorized carrier location or schedule a pickup to send your return back to our warehouse.
Receive Your Refund
Once our quality control team inspects the items, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing